Archive for December, 2012

Optimize Your Revenue Through a Reservations Center Enhancement

Jul 25, 12, 2012 By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Taken from ehotelier.com Recently, I had a chance to sit down and discuss some of the benefits of outsourced inbound central reservation offices (CRO) with John Smallwood, chief executive officer of Travel Outlook (www.traveloutlook.com). Consider the operations of your own reservations center: Who answers […]

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Let us tender a bid for your voice reservations service

In many hotels, central reservations service is one of those budget line items that rolls over from year-to-year with minimal scrutiny.  Let’s take a look at it together. No commitment, no pressure – let’s just confidentially review it.  I’m willing to bet that Travel Outlook can save you money while increasing voice channel revenue. Travel Outlook Premium Reservations Call Center […]

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