Archive for December, 2012

Optimize Your Revenue Through a Reservations Center Enhancement

Jul 25, 12, 2012 By Larry Mogelonsky, MBA, P. Eng. ( Taken from Recently, I had a chance to sit down and discuss some of the benefits of outsourced inbound central reservation offices (CRO) with John Smallwood, chief executive officer of Travel Outlook ( Consider the operations of your own reservations center: Who answers […]

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Let us tender a bid for your voice reservations service

In many hotels, central reservations service is one of those budget line items that rolls over from year-to-year with minimal scrutiny.  Let’s take a look at it together. No commitment, no pressure – let’s just confidentially review it.  I’m willing to bet that Travel Outlook can save you money while increasing voice channel revenue. Travel Outlook Premium Reservations Call Center […]

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