Hotel revenue managers seeking new and innovative ways to stimulate revenue will be keenly interested in our newest tool, Targeted Incentive Management™. As our client, you can choose to participate in this pioneering incentive program that is designed to focus our team on your specific revenue needs. First, you would determine an amount to invest in a monthly incentive pool for agents taking your calls, bearing in mind that 100% of these funds go to the agents. Next, you would decide what you would like to provide as an incentive.
For example, suppose that occupancy for a certain future period is a little slower than expected – you might log into the TIM system, and offer $1 for every voice reservation made for that period as an incentive. A small amount of money (for example, $500) can generate significant results, and the TIM system creates another tool for you to use to “move the needle” for the time when you need revenue the most.