Bella’s proprietary technology enables her to adapt to phone-specific challenges of accents, background noise, and call quality.
Bella can route calls to internal departments.
Hotels can personalize Bella by using their own voice talent. For example, we can use Hawaiian voice talent for hotels in Hawaii.
Bella will always offer a transfer-to-live agent option.
She can transfer calls to requested extensions.
Bella can answer over 100 FAQs, chosen by the hotel.
Bella understands and speaks multiple languages.
She can send follow-up texts to hotel guests.
Bella can connect to front desk systems via API (coming in 2022).
Bella can connect to restaurant booking systems (coming in 2022).
Let’s find out how Bella can improve your hotel’s guest experience and save on fixed labor costs.