We exist because some of the best hotels and resorts in the country sought a specialized hotel call center team that functioned just like their own. The list of “must-haves” included a highly-trained, US-based staff with a laser focus on hospitality clients, delivering top-notch guest service during each call. You’ve likely found us because it’s important to you that your guests’ calls are answered promptly, profitably, and pleasantly, increasing your voice channel revenue while improving guest satisfaction. Are you also hoping for reasonable rates, and a customized CRM that connects directly to your own marketing CRM while providing follow-up reservation calls? It’s all right here for you.