Customer Care FOR TRAVEL OUTLOOK CUSTOMERS
To contact our Customer Care team, please complete the form below. Alternatively, email us on [email protected] or call (888) 819-1500. We’re available around the clock and we look forward to assisting you.
CUSTOMER
CARE
Providing excellent service to our clients is just as important as the work we do effectively answering their calls. Our aim is to become part of the hotel team, and our long-tenured professional customer care team of highly-trained hospitality professionals helps us to achieve this.
We maintain a seamless Zoho customer service ticketing system, but our services go well beyond that of a typical customer care department. We provide proactive property information audits of your CRS and website to ensure agents and guests have the most relevant and accurate information available, 24/7 issue resolution on requests we may receive from a guest or member of your staff, and reviews of your promotions before launch date to ensure the promotion is available and fully ready for our team. Use the form above to reach out today.