Who We Are

Our team includes software industry, travel industry and hotel professionals.

John Smallwood, President and Chief Executive Officer:  John created the Travel Outlook concept in 2006, after more than twenty years’ experience in owning hotels and hospitality management.  Smallwood earned a BBA from New Mexico State University, and before starting in the hospitality industry, he worked with AT&T.
Brett Puffenberger, Vice-President of Operations:  Brett designs and operates our virtual agent systems and monitors our connections to hotel inventories.  He earned dual Bachelor’s degrees in Marketing and in Management Science from Shippensburg University, and earned an MBA from the University of Akron.


Andreas Daddio, Consultant: Andreas consults on our finance/accounting function. He earned a BBA from UNM”s Anderson School of Management, and has held VP Finance positions in the hospitality and real estate industries, with over 25 years of experience.
Arthur Eichwald, Consultant:    Arthur consults on our sales and marketing function and business development.  Previously, Arthur held similar positions with AT&T and Sprint, where he provided an exceptional level of sales leadership developing and managing a large sales force covering a 7-state territory.  Arthur has a BBA in management from the University of New Mexico.