We’re a call center that consistently works to improve. We’re never satisfied with the status quo and it shows in our work. Travel Outlook’s owners come from a hotel background, and understand all aspects of hotel operation and management. Our professional hotel call center team will work with your staff to help your hotel run more smoothly and profitably by delivering a high level of customer service. Our team will learn about your hotel, and use extensive property knowledge to present your hotel exactly as you would present it to your guests.
Our system is 100% transparent – we record every incoming call – and each month we provide full reporting which documents call conversion, ADR, hold time, call denials, and call volume. References are available upon request, along with direct dial numbers for you to use to test-call our team.