Crisis-Time Hotel Solutions
Nearly the entire world has been affected to some degree by the novel coronavirus that causes COVID-19. On the financial side, the hospitality industry has been among the sectors hardest hit. Our team serves this industry and we’re here to provide a better way to survive the interim time between when you temporarily close and when you again re-open.
The time is now to prepare for the return of your business, and we can help to ensure once your hotel starts fully operating, you will have received every future reservation. Your relationship with your guests is more important than ever. As your partner during this difficult time, we will help you to be in the best position to quickly return to profitability.
INTERIM VOICE RESERVATIONS STAFFING
- The Travel Outlook team answers all calls for your property while its closed during the COVID-19 crisis as part of your team.
- Your callers are greeted with a smile and warm service from you, rather than with a recorded message with bad news and no way to book a future reservation.
- When future booked guests call, you’ll be staying in close contact with them, providing reassurance and a positive message about a bright future.
- When things begin to turn around, having our team in place offers you the luxury of avoiding immediate fixed payroll cost in reservations.
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