WHO WE ARE

The Hotel Call Center Team

Our team includes software industry, travel industry and hotel professionals. We each bring a specialized skill to our company. Together we are YOUR team with decades of experience we’ll put to work for you.

CONTACT US

MANAGEMENT

Team

Amy Cober

Amy Cober

Director of Training | ExpressRez Project Manager

Brett Puffenberger

Brett Puffenberger

Vice-President Operations

Brett Puffenberger

Bruce Malott

Chief Financial Officer

Carolina Simoes

Carolina Simoes

Director of Client Services

Lisa Urbassik

Gail Mckee

Accounting Manager

John Smallwood

John Smallwood

President | Business Development

Kimberly Samuelson

Kimberly Samuelson

Director of Client Management | Human Resources Director

Lisa Urbassik

Lisa Urbassik

Technical Account Manager | Annette/Digital Business Manager

Shamim Arman

Ryan Bromberg

Treasury Management

Shamim Arman

Shamim Arman

Controller

Tony Jeffries

Tony Jeffries

Chief Executive Officer

Towanda Foster

Towanda Foster

Director of Call Center Services

CONTACT

Our Team

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