THE FUTURE OF hotel REVENUE MANAGEMENT IS NOW! A world where hotel revenue management, optimization, marketing, distribution, and digital teams all work under one umbrella for all revenues . Traditionally, hoteliers have operated their businesses with departments working separately towards …
TOP 5 BIG IDEAS FOR YOUR HOTEL call center REVENUE STRATEGIES How to stimulate hotel call center revenue in a changing travel landscape As the travel and hospitality world turns the page on a period of uncertainty, we begin a new …
HOSPITALITY ON THEIR OWN TERMS Travelers Expect More, Here’s How Hotels Can Keep Up As the hospitality industry begins to step out of the shadow of the COVID Pandemic, one question remains after a year-and-a-half of uncertainty, “what do travelers …
8 QUALITIES OF TOP PERFORMING HOTEL CALL CENTER AGENTS How to pick a call center that’s right for your property Hotels in 2021 have a lot of catching up to do. 2020 and the first half of 2021 presented the …
DOES ARTIFICIAL INTELLIGENCE HAVE A PLACE IN THE TRAVEL INDUSTRY? Why AI Technology has Failed the Hospitality Industry – Thus Far Imagine you’re planning a vacation for your family. You’ve spent a generous amount of time researching destinations, booking flights, …
THE HOSPITALITY INDUSTRY’S hotel call center chatbot PROBLEMS How advancements in a hotel call center’s AI can revolutionize a caller’s experience As consumers, we all know the immense frustration that comes with dealing with hotel call center voice bots. Whenever …
THE EXPENSIVE PROBLEM Hotel AI SOLVES FOR HOTELIERS How Hotel AI Technology Can Solve the Hospitality Industry’s Greatest Challenges In the last two years, the hospitality industry has gone through a series of unprecedented changes that have forever altered the …
GET READY FOR THE NEXT INTELLIGENT Hotel AI VOICE BOT An Advanced Technology System Providing Instant Guest Service While Reducing Fixed Labor Expense In 2022, industries across the country are facing critical staff shortages that threaten to cripple their day-to-day …
THE RULE OF THREE Give Your Hotel an Edge Over an OTA Sometimes it’s the little things that can secure a booking from a traveler. Read on to find out the simple “Rule of Three” that can help your hotel …