One of the biggest issues that arise from staffing shortages is that hotels must pick where to focus their attention between the front desk and the reservation department phone lines. With modern artificial intelligence technology designed specifically for the Hospitality industry, hotels can focus on current guests, while phone lines are covered by AI.
Annette, the Hospitality industry’s first AI-powered virtual hotel agent, is today’s solution for the hotel industry’s staffing shortage problem. She answers up to 70% of calls, allowing the front desk staff to interact with on-site guests, increasing hotel reservations and profitability without sacrificing service.
How AI can solve hotel staffing issues for good
The recent sharp rise in travel combined with the current widespread staffing shortages have forced hotels into a tough spot. But not anymore. Thanks to Annette, hoteliers can immediately address hiring and staffing challenges.
Beyond answering most of the calls for your front desk, Annette can answer hundreds of FAQs specific to your property, understand multiple languages, route calls, send follow-up texts, and much more. Annette will instantly and effectively improve your guests’ experience. And do it affordably.
Modern AI puts the personal touch back in the Hospitality industry
The Hospitality industry, at its core, is a service-oriented line of business. A hotel won’t get far if it doesn’t meet or surpass guests’ expectations when it comes to customer service.