Helping The Hotel Industry’s Staffing Shortage Problems with Annette™, The Virtual Hotel Agent™ Over the last decade, labor costs have risen sharply. In 2022, labor shortages are plaguing businesses across the world, and the hospitality industry is no exception. Demand …
Increase Reservations and Lower Labor Cost by Harnessing Cutting-Edge AI Technology How Artificial Intelligence is Changing the Hospitality Industry By John Smallwood, President of Travel Outlook November 2022 If you were to ask 100 hotels what the greatest problem they …
Using Artificial Intelligence to Positively Impact Your Hotel How Hospitality-Specific AI is Changing How We Do Business By John Smallwood, President of Travel Outlook December 2022 Artificial Intelligence (AI) seems to be a buzzword in today’s information age. AI is …
Labor Shortages and The Impact on Hotel Operating Costs How Modern AI Solutions Offset Rising Costs That Cut into Hotel Profits By John Smallwood, President of Travel Outlook January 2023 Thanks to the perfect storm of the last two years, …
What Customers Want and Expect While Traveling in 2023 How the hospitality industry is shifting from touch-heavy to touch-free. By John Smallwood, President of Travel Outlook February 2023 There’s no doubt about it, travel has returned and is stronger than …
AI Is Here to Work with Your Employees, Not Replace Them Why Hotels Are Now Adopting Zero-Labor Solutions Artificial Intelligence (AI) is no longer a buzzword in today’s information age. It’s the way of the future and changing how we …
How to Use Artificial Intelligence (AI) to Focus Your Hotel’s Front Desk on What Matters Most Three Ways AI Helps Hotels Provide Exceptional Service to Guests By John Smallwood, President of Travel Outlook April 2023 In today’s information age, Artificial …
The Stoney Creek Hotels Partners with Travel Outlook, The Premier Hotel Call Center, to Boost Voice Revenue and Increase Guest Satisfaction SANTA FE, NEW MEXICO (June 2023): Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that Stoney …
Voice Channel Resilience and Added Value for Upscale and Luxury Hotels The way to add value for luxury guests is to craft an excellent voice channel experience; convenience, responsiveness, customization and knowledge of the product will always be critical. Adam …